One of the major activities of HMC is providing Hotel Consulting Services. Our company provides assistance in all hotel and hospitality related fields, including but not limited to:

HMC works closely with the property sales team to develop catered, unique and measurable strategy. Our experience has proven that sale results are generated from proactive approach, we work with each individual and leadership to ensure that your sales team is structured in the most responsive way to local market demand in order to be a market leader in every segment. In today’s challenging economic environment, effective rate-setting sales strategies and tactics are required to retain competitive advantage and increase profitability. The key to success is in staying vibrant and proactive as clients and technology evolve and change.

We design sound yield-management programs and work with you to ensure that the strategies and revenue management plans reflect specific market conditions. Our focus is on revenue maximization, and our goal is on achieving measurable and tangible market growth in Revenue per Available Room. In addition, our team helps to uncover hotels’ hidden revenue potential, to increase the bottom line that will optimize the financial results and position your property to outperform your competition and become a leader in your market and within specific competitive set.

We begin with an in-depth analysis and develop a marketing plan that best positions the asset to achieve a long-term, competitive advantage. We manage every aspect of the implementation, including maximizing various advertising channels with heavy focus on e-commerce. In addition, we leverage the brand contribution to ensure that the asset is highly visible to potential guests.

We specialize in the food & beverage industry and bar operations offering professional, yet, affordable services that tailor to both small and large businesses alike. Our services cover every aspect of the industry from pre-conception, to planning, design, and development, to functional operations. We also specialize in key food & beverage operations such as advertising & marketing, inventory controls, par levels, product analysis & pricing, sourcing, OS&E, industry benchmarking, liability, identification & controls, and design.

We understand above all else that if we don’t take care of the customer, someone else will. And we won’t let that happen. We pride ourselves on our customer service programs and do everything possible to ensure that every guest leaves with a memorable experience and a high level of satisfaction.

From due diligence to expenditure, we offer a comprehensive set of financial & purchasing consulting services, designed to meet this goal at every opportunity. During our meetings, we review financial performance, pricing, procurement and other key operating issues, which includes P&L, action plans, forecasts and results critiques. We can advise on vendors and suppliers within Georgia and the world to assure you best quality to the best prices.

At HMC, we take great pride in our human resources philosophy as we do understand that the biggest asset for any company is the people. One of the greatest values we offer to our clients is assuming the risk that comes with being the employer, so we assist in managing the HR standards and procedures, as well as training & development of all staff, including Managers and Executives, as we believe that Human Capital is the key to success.

We believe full service means just that – full service and SPA operations are integral part of guest satisfaction. We represent our clients in all aspects of SPA industry: including concept design, operator selection, identification of beauty products and their selection process, full OS&E list with service and product providers.

We know that technology changes fast, yet it’s a critical component of guest satisfaction. At HMC, we stay ahead of the technological curve, and because we also recognize that our businesses are dependent on technology for daily operations, we’ll identify an information system designed to minimize cost and maximize efficiency.

We pride ourselves on learning from each business that we manage and share the knowledge throughout our portfolio. As a result, we have created an extensive library of best practices, performance metrics, tools, controls and systems that help achieve optimum efficiency and maintain the asset. From labor cost control to preventive maintenance programs to safety protocol to F&B menu engineering, our experience can protect the asset, reduce cost, improve efficiency and increase the bottom line

At HMC, we provide Interim and Fulltime Management services, where senior managers temporarily fill vacant positions for a definite or indefinite period of time. The role is to perform specific tasks and objectives as assigned and agreed with the property owner or senior management. We are available on short notice to take over the role as the operating company for a period of as short as 30 days or longer if necessary.

At HMC we provide strategic management support and take effective control of the hotel, managing through the Hotel Manager to established standards and budgets, reporting frequently to the owner, while the owner continues to benefit from ownership of the asset. We are well positioned to take on hotel management contracts, having extensive hotel management experience in all aspects of hotel operations. As a smaller company, we can offer more flexible approach and we have a range of services to offer. As dedicated hospitality professionals, we involve ourselves in each business we operate in order to maximize profit potential and to ensure adherence to standards, required service levels and both front and back of house operations. In our Hotel Management division, we offer the following services:

• Rapidly stabilize all areas of the operation
• Maintain or build momentum at the beginning of a lengthy recovery process
• Change the direction of a distressed hotel
• Provide direction of the existing staff
• No long term commitments
• Bring the experience of having previously managed successful hotels to your property
• Work with the department heads and employees during the transition